FAQ

Find answers to frequently asked questions here.

How to choose a bouquet? Trust your heart.
Click on the FLOWERS menu in the main menu bar and choose from the individual CONDITION menu. When you click on your selection, you will see the bouquet menu. A detail of the bouquet will be displayed when you click on its picture.

How to order? Today and online.
After clicking on the "Buy" button in the bouquet detail, a form will open for you to fill in. The form will guide you after you have completed your order.

Is it possible to add a card to the bouquet?
Yes and free of charge. You write the text in the form when filling in the details in the box "Text on insert card". We will attach the card with the text to the bouquet.

When to place the order?
At any time, we recommend immediately. It is ideal to place your order at least 1 working day before the delivery date. In case of time constraints, we are able to process the order immediately after placing it and deliver it within 120 minutes of receipt.

How quickly will you deliver the bouquet?
We are able to deliver the bouquet in Prague within 120 minutes of receiving the order. In case of request for faster delivery, you need to check our capabilities by calling +420775686696.

Do you deliver on Saturdays, Sundays and holidays?
Yes, we deliver. The only exception is Christmas holidays, when we are closed. Just note that we only accept orders for the weekend and public holidays until 3:00 pm on the last working day.

How much does it cost to deliver a bouquet?
It's cheap. The price for bouquet delivery is 8am-8pm on weekdays. CZK129.00 or FREE - when buying a bouquet from CZK1,500.00. Saturday, Sunday. public holidays the price is CZK159.00 or FREE - when buying a bouquet from CZK1,500.00..

How do I pay?
By card, quickly and easily. You can pay for your purchase by using a credit card issued by VISA or MaterCard, by bank transfer and by depositing money in our account at Moneta Money Bank.

Does the above also apply to other items?
Yes, they do.